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Last updated: September 21, 2023
At Exfro, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By accessing or using Exfro’s website (the “Site”) and our services (collectively, the “Services”), you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect various types of personal information when you interact with our website and use our services. This information may include but is not limited to:
- Name
- Contact information (email address, phone number, shipping address, and billing address)
- Payment information (credit card details, bank account information)
- User account credentials (username and password)
- Communication preferences
- User-generated content (reviews, comments, and messages)
- Other information you voluntarily provide to us
1.2 Non-Personal Information
We also collect non-personal information that does not directly identify you. This information may include:
- IP address
- Browser type and version
- Operating system
- Device information
- Usage data (e.g., pages visited, time spent on the site)
2. How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
- Providing and improving our services
- Processing orders and transactions
- Communicating with you about your orders and account
- Sending promotional emails and marketing communications
- Customizing your experience on our website
- Analyzing website usage and trends
- Detecting and preventing fraud
- Complying with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website and collect data about your browsing behavior. You can manage your cookie preferences through your browser settings.
4. Data Sharing and Disclosure
- We may share your personal information with third parties in the following situations:
- With service providers and partners to facilitate our services
- To comply with legal obligations and respond to legal requests
- In connection with the sale, merger, or acquisition of all or part of our business
- With your consent
5. Security
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
6. Your Rights
You have certain rights regarding your personal information, including the right to access, correct, delete, or restrict its processing. You can exercise these rights by contacting us using the information provided below.
7. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect or store personal information from children under 13 years of age.
8. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the “Last updated” date at the top of this page.
9. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:
Email: contact@exfro.org
Address: 127/449, W1 SAKET NAGAR, Kanpur, Uttar Pradesh 208014
We value your privacy and are committed to protecting your personal information.
Thank you for trusting Exfro with your business.