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Thank you for choosing ExFrO as your trusted source for exporting quality products from India. We are committed to ensuring a seamless and satisfactory shipping experience for our valued customers. Please review our shipping policy to understand our procedures and commitments.
1. International Shipping
We proudly offer international shipping services to customers worldwide. Whether you’re located in North America, Europe, Asia, or any other part of the world, we are dedicated to delivering our products to your doorstep.
2. Shipping Carriers
We partner with reputable international shipping carriers such as FedEx, DHL Express, UPS, India Post, and other reliable logistics providers to ensure the safe and timely delivery of your orders.
3. Shipping Costs
Shipping costs may vary based on the destination, size, weight, and shipping method chosen for your order. We provide transparent shipping cost estimates during the checkout process, allowing you to make an informed decision.
4. Shipping Time
The delivery time for your order depends on several factors, including your location, the shipping method selected, and any potential customs clearance delays. The dispatch time typically ranges from 3 to 8 business days.
We will provide you with estimated delivery times during the checkout process. While we make every effort to meet these estimates, please note that they are not guaranteed and may be subject to unexpected delays beyond our control.
5. Order Processing
Once your order is placed, our team works diligently to process it promptly. Please allow for order processing time, which may vary depending on the product and its availability. For made-to-order or custom items, additional processing time may be required.
6. Shipping Updates
As soon as your order is shipped, you will receive an email notification containing tracking information. You can use this information to monitor the progress of your shipment and estimate its arrival.
7. Import Duties and Taxes
Customers are responsible for any import duties, customs fees, and local taxes levied by the destination country. These charges are not included in the product’s price or shipping cost. It is essential to be aware of and fulfill these obligations to ensure the timely release of your order from customs.
8. Delivery Partners
Our delivery partners are authorized to collect import duties and taxes on behalf of customers. You can clear these charges directly with the delivery partners when receiving your package.
9. Shipping Restrictions
Please note that certain products may be subject to shipping restrictions or regulations imposed by the destination country. It is the customer’s responsibility to be aware of and comply with these restrictions.
10. Returns and Refunds
For information on returns and refunds, please refer to our Returns and Refunds Policy.
At ExFrO, we are dedicated to delivering exceptional products and ensuring a smooth shipping experience. If you have any questions or require further assistance regarding our shipping policy, please don’t hesitate to contact our customer support team.
Thank you for choosing us as your preferred export partner. We look forward to serving you and meeting your export needs with excellence and integrity.